What they say about the courses…
“It was truly enlightening to explore strategies for enhancing customer experiences.”
- C.Y., Ex-Service Excellence Manager, Chubb Insurance.
“I like the specific techniques and step by step guide that allows me to know how to go about understanding users, problems and prioritise.”
- P.S., Business Analyst, Government Technology Agency of Singapore.
“I like the hands-on group work and fieldwork and practical techniques that Thierry shared.”
- W.L., Director, Singtel.
“I wanted to run my own business in a more structured and professional way. This programme has taught me how to identify who my client is and to determine what focused action to take.”
-C.W., Entrepreneur, Carita Bodyworks.
“The workshop has provided a fresh perspective on how we look at wicked problems in the endeavour to design customer-centric outcomes.”
- W.C., Head of Services Pursuit, HP
Who they are…
In Japan
Abeam Consulting,
ANA,
Dai Nippon Printing,
Fujitsu,
Hitachi,
Infotec Inc.,
Japan Airlines,
Japan Post,
JR East Management Service,
Kao corporation,
Konica Minolta,
Mazda Motor Corporation,
Meiji Yasuda Life Insurance,
Mitsubishi Electric Corporation,
MUFG,
NEC Corporation,
Nihon Unisys,
Nomura Research Institute,
NTT Data,
Okamura Corporation,
Tokio Marine & Nichido Systems,
Tokyo Gas, and many more…
In Singapore
Accounting and Corporate Regulatory Authority,
AIA,
A*Star Research,
Changi Airport Group,
Carita Bodyworks,
Chubb,
Credit Suisse,
Daimler South East Asia,
DBS Bank,
DHL,
Expedia,
Gardens by the Bay,
GIC,
Government Technology Agency of Singapore,
HP,
Infineon Technologies Asia Pacific,
Institute of Banking and Finance,
Land Transport Authority,
M1,
Manulife Singapore,
Maybank,
Medtronic International,
Ministry of Home Affairs,
National University Hospital,
NTUC Health,
OCBC Bank,
Raffles Hospital,
Saint Luke’s Eldercare,
SAP Asia,
Singapore Airlines,
Singapore Management University,
Singtel,
Sembcorp Industries,
Singapore Police Force,
Singapore Press Holding,
Standard Chartered Bank,
Supreme Court of Singapore,
Tan Tock Seng Hospital,
and many more...